Drive customer retention and expansion by helping teams unlock the full value of collaborative mapping, ensuring they achieve their goals and become long-term Felt advocates.You might be a good fit if:• You have a background in GIS, geospatial data, or mapping technologies—or you've worked closely with teams who rely on spatial data• You have experience owning a book of business with responsibility for retention, adoption, and expansion revenue• You're naturally consultative and love digging into how customers actually use a product to drive better outcomes• You can translate technical product capabilities into business value for diverse stakeholders• You have experience working with technical users (GIS analysts, engineers, data teams) as well as business leaders• You thrive in fast-paced startup environments where you'll help build the CS playbook as you go• Location: In-Office, Oakland, CA